Rohnert Park, CA 94928
Mon-Fri 8:00 AM - 5:00 PM
Rohnert Park, CA 94928
Mon-Fri 8:00 AM - 5:00 PM

Privacy Policy

Privacy Policy for B.A. Electric Inc.

Effective Date: 1/10/25

This Privacy Policy describes how B.A. Electric Inc. (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website [Your Website Address] (the “Site”) or use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including those relevant to ServiceTitan integrations.

Information We Collect

We may collect the following types of personal information:

* **Information You Provide Directly:** This includes information you provide when you contact us through the Site, request a service, or fill out a form, such as:
* Name
* Address
* Phone number
* Email address
* Service address (if different from billing address)
* Payment information (if applicable, though we may use third-party payment processors)
* Any other information you choose to provide.
* **Information Collected Automatically:** When you visit our Site, we may automatically collect certain information about your device and usage, such as:
* IP address
* Browser type
* Operating system
* Referring website
* Pages visited
* Date and time of visit
* Cookies and similar tracking technologies (see “Cookies” section below).

How We Use Your Information

We may use your personal information for the following purposes:

* **Providing and managing our services:** This includes scheduling appointments, sending service reminders, processing payments, and communicating with you about your service requests.
* **Responding to your inquiries:** We use your contact information to respond to your questions and requests.
* **Improving our Site and services:** We analyze website usage data to improve the functionality and user experience of our Site.
* **Marketing and advertising (with your consent):** We may use your contact information to send you promotional materials about our services, but only if you have opted in to receive such communications. You can opt out at any time.
* **Legal compliance:** We may use your information to comply with applicable laws and regulations.
** Information shared with ServiceTitan is used to manage our business operations, including scheduling, dispatching, invoicing, and customer relationship management.

Sharing Your Information

We may share your personal information with:

* **ServiceTitan (if applicable):** To the extent necessary for providing our services and managing our business operations.
* **Third-party service providers:** We may share your information with third-party service providers who assist us with website hosting, payment processing, marketing, and other business functions. These providers are contractually obligated to protect your information.
* **Legal authorities:** We may disclose your information to legal authorities if required by law or legal process.

Cookies

We may use cookies and similar tracking technologies on our Site to collect information about your browsing activity. You can manage your cookie preferences through your browser settings.

Your Choices

You have the right to:

* **Access your personal information:** You can request access to the personal information we hold about you.
* **Correct your personal information:** You can request that we correct any inaccuracies in your personal information.
* **Delete your personal information:** You can request that we delete your personal information, subject to certain exceptions.
* **Opt out of marketing communications:** You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

B.A. Electric, Inc.
170 Professional Center Dr Ste k, Rohnert Park, CA 94928
(707) 978-2897
[email protected]